那些有过期未还图书和很多未付罚款的老顾客们最近得到一个可以清除记录的办法：将罐头食品或其他食品杂货通过图书馆捐赠给当地的避难所和食品分发处。
Patrons with overdue books and hefty outstanding fines were recently given a way to clear their records: Donate canned goods or other groceries through the library to local shelters and food pantries.
根据实际运营中的顾客点评反馈、投诉率等指标，对记录良好的商家优先排序，对有质量问题的商家进行罚款或停止合作；
Ctrip: according to the feedback, the actual operation of customer reviews of complaints rate index, ranking the priority of a good record of business, fine quality businesses or stop cooperation;
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