...用RightNow Knowledge Foundation，提升服务品质，让企业有更多的机会可自行运用，同时发挥「知识即服务(Knowledge as a Service)的功能。
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知识即服务？
即我国教育相结合的金融与我的工作知识的客户服务业务，创业能力，计算机技能，行政技能。
Namely combining my education in finance with my working knowledge of customer service operations, entrepreneurial abilities, computer skills, and administrative skills.
提出一种基于用户对农业知识需求的农业科技信息服务模式即农业知识服务系统。
This paper puts forward an agriculture knowledge service system which is an agriculture science and technology information service mode based on the users' demands for agriculture knowledge.
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