知觉公平 Perceived Justice
In term of perceived justice theory, this paper explores the effect of relationship quality on perveived justice and postcomplaint intent in the process of service recovery.
本文正是借助于知觉公平理论来研究服务补救过程中关系品质对顾客知觉公平水平以及行为意向程度的影响，从而帮助服务商理解顾客对服务补救的反应。
参考来源 - 在服务补救过程中关系品质对顾客知觉公平及行为意向的影响·2,447,543篇论文数据，部分数据来源于NoteExpress
公平性知觉作为中间变量，对激励模式特征和激励效能之间的关系有影响。
Perceived fairness affected the relationship between the characteristics of motivation model and motivation effectiveness as mediating variable.
职务特征对激励模式特征、公平性知觉和激励效能均有一定的影响。
Job characteristics affected the characteristics of motivation model, perceived fairness and motivation effectiveness.
激励模式特征影响公平性知觉(包括程序性知觉和分配性知觉)，进而对激励效能产生影响作用。
The characteristics of motivation model affected perceived fairness including procedural justice and distributive justice, thereby influenced on motivation effectiveness.
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