他们总是直接回复消费者并进行对话。
They are always Tweeting customers directly and making conversation.
如果您希望我们直接回复,请附上电子邮件地址。
Please include your e-mail address if you want us to respond to you directly.
你可以直接回复客人,但切记你也在面对整个社区发话。
Address the guest directly, but bear in mind you’re speaking to an entire community.
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