如果该调查有所发现的话，这就不是电信服务商第一次因其承诺的宽带速度和实际提供给顾客的网速不一致而陷入麻烦。
If the investigation uncovers anything, it wouldn't be the first time a telecom provider got into trouble over the broadband speeds it promised and delivered customers.
这已经不是什么大秘密了，传统的电信服务商的收入都没有达到大家的期望。
It's no big secret that none of the traditional telecom services are generating the revenues we'd all hoped for.
希望能对其他电信服务商在客户关系管理应用上有所启示和帮助。
Hopefully the dissertation can give some help and inspiration on other CRM implementations project for other telecom service providers.
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