混乱中武装警察不得不对瑞安公司(或者称之为“混乱的航空公司”，一名乘客如此形容)的员工及其其他人采取保护措施以免他们受到愤怒的乘客们的伤害。

In the confusion armed police had to protect the staff of Ryanair (or "Riot-air", as one passenger put it) and others from irate travellers.

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尽管顾客抱怨瑞安公司把他们像 “牲口”一样对待，但是公司的报告显示6月份公司乘客的数量上升了13%，相比之下，更加高档的英国航空公司的乘客数量下降了4.9%。

Ryanair reported a 13% increase in passengers in June compared with a fall of 4.9% for classier BA, though customers complain that Ryanair treats them like “cattle”.

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