然后让他们知道你理解他们的想法。

Then let them know that you understand their feelings.

youdao

Help Desk技术人员每天都要重设上百次被遗忘的密码，然后回电让请求者知道其新密码，这对于他们来说是常规工作。

This is a normal ritual for the help desk technician who resets forgotten passwords 100 times a day and calls the requestor back letting them know what their knew password is.

youdao

研究员让熟练的打字员输入屏幕上显示的单词，然后报告他们是否打错了。 打字员不知道的是这些电脑经过了特殊的编程处理，会故意捣乱。

The researchers had skilled typists type words that appeared on screen and then report whether they'd made a mistake.

youdao

so they kind of know who you are

然后让他们知道你是谁，

要考入大学 - SpeakingMax英语口语达人