通过提供延长产品寿命的服务，他们向消费者承诺质量和耐用性，并获得了环保的赞誉。

By offering services to help expand the longevity of their products, they're promising quality and durability to consumers, and receiving the reputational gains for being environmentally friendly.

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消费者驱动的契约(Consumer - driven contracts)——消费者驱动的契约描述的是服务提供者向其所有当前消费者承诺遵守的约束。

Consumer-driven contracts - a consumer-driven contract is a representation of a service provider's obligations to all its current consumers.

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本月早些时候，该办公室请求公众帮助测量网速，称消费者应享有服务商承诺的网速。

Earlier this month, the office asked for the public's help to measure their speed results, saying consumers deserved to get the speeds they were promised.

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