形式化流程，定义流程变量，辨识能够用来执行活动的候选服务。
The process flow is formalized, process variables are defined and candidate services are identified that can be used to execute an activity.
环境纪录应清楚易读、可辨识，并可追溯到相关的活动、产品或服务。
Environmental records shall be legible, identifiable and traceable to the activity, product or service involved.
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