罗伯特.凯兹将关键的管理技能分为3大类：技术技能、人际关系技能与概念性技能。

Robert katz divides the essential managerial skills into three catrgories: technical, human, and conceptual.

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更广泛，更明确，更长远的决定是高层管理者关心的主要方面，因此，概念性技能对于高层次的管理者来说更加重要。

Broader, more ambiguous, and longer term decisions dominate the manager's concerns at higher levels; thus, conceptual skills are more important at these levels.

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