供水业的头头们由于未能满足顾客的需要昨天受到了批评。
Water industry chiefs were rapped yesterday for failing their customers.
遥不可及的期望——父母自己未能满足的童年愿望。
做个图来帮助自己更清晰，更全面地理解客户需求的演变或未能满足的需求。
Create a map to clearly and more completely understand the evolving or unmet needs of your customers.
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