服务质量水平是由顾客对服务的期望和感知之间的差异决定的。
Service quality depends on the difference between customers' expectations and perceptions of the service.
顺应QS法规确保制造流程可以持续达到期望的质量水平，并使医疗器械达到其设计主文件规格要求。
Complying with the QS regulation assures that the manufacturing processes can consistently achieve desired levels of quality and that the finished device meets its device master record specifications.
迈克克勒格尔补充说， “我认为人们期望的努力程度或水平的'质量'我们。
Mike Kroeger adds that, "I think people expect that level of effort or level of 'quality' from us."
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