逆向物流； 服务品质； PZB服务品质模式； 品质机能展开； 网路层级分析法。
Reverse Logistics; Service Quality; PZB Service Quality Model; Quality Function Deployment; Analytic Network Process.
精密的检测设备，严谨的管理模式，优质的产品质量，完善的售后服务，使产品畅销不衰，赢得了用户的普遍赞誉。
Sophisticated testing equipment, strict management, high product quality and perfect after-sales service, make the products sold briskly, won universal praise from users.
本文为房地产企业寻找合适的采购模式、正确有效地实施战略采购提供了指引，使得企业可以充分降低整个供应链的成本，提高运作效率和产品及服务品质。
It is concluded the strategic purchasing mode will facilitate real estate companies to reduce the cost of the whole supply chain, and improve efficiency and service quality.
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