在有关产品体验的深度上，苹果公司已经建立了一个十分成功的商业模式。从客户观点到华尔街，它一直在转变方式。
Apple has built an immensely successful business model around the depth of caring about product experience, and it's translating all the way from customer sentiment to Wall Street.
你可能会认为客户的商业计划和你没有关系——拿到钱就行了，谁在乎他们是不是会破产呢？
You might think the client’s business plan is not your problem.
我明白与公共机构有关的商业的一个目标就是尽全力避免与客户发生冲突。
I learned that the goal of institutional business is to keep from angrying up the blood at all costs.
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