有人曾经问我：如果一个企业可以教会它的员工一件事情，什么事情可以有最大的影响力？
I was once asked: if an organization could teach only one thing to its employees, what single thing would have the most impact?
我问我的保险经纪人小型企业保险三个最大的失败是什么。
I asked my insurance broker what the three biggest small-business insurance failings were.
之前有几个同学问我，怎么才知道是最小值还是最大值？
Since I have been asked by several of you, how do I know if it is a maximum or a minimum?
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