卡普萨利斯说：“20世纪70年代以来，档案管理流程已经发生了翻天覆地的变化，我们会把价值很高的文档存放在一个保险箱中，甚至连我都无法打开。”
"Archiving practices have changed greatly since the 1970s," says Kapsalis, "and we keep our high value documents in a safe that I don't even have access to."
IT界会让用户签订一份文档，然后来控制这些需求的变化，从而达到管理这些风险的目的。
IT managed risk by having users sign off on a requirements document, and then controlling changes to those requirements.
文档输出需求变化，包括升级DNS，网络图，配置模板，IP地址，链路管理及网络管理。
Document change output requirements, including updates to DNS, network map, template, IP addressing, circuit management, and network management.
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