如果您无法光凭错误报告来重现问题，那么就叫客户把他的配置文件副本发一份给您。
If you cannot recreate the problem just from the bug report, have the customer send you a copy of his configuration file.
不必启用跟踪即可将FFDC中的信息发送到IBM支持部门，然后重现问题以产生用于分析的所需日志文件。
Information from FFDC can be sent to IBM support, without having to turn tracing on, then recreate the problem to produce the log files needed for analysis.
例如，您可能需要在数据收集过程中重现问题，以便收集相应的日志和跟踪文件。
For example, you might be asked to reproduce the problem during the data collection so the appropriate log and trace files are collected.
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