digital expert reference
【Key words】 reference; digital reference; digital expert reference; Northeast Normal University Library;
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目前国内大多数数字参考咨询服务系统的功能还不尽完善,有些系统没有实时咨询模块,有些系统则缺乏完整的常见问题库或没有专家调度。
Functions of most domestic DRS systems are not perfectly developed at present. Some DRS systems have no real-time module, lack of well-developed FAQ database or short of expert-dispatched.
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