简单地说，除了观看客户在实际中进行操作，没有其它更好的方法来了解他们对软件使用的看法。
Simply put, there is no better way to understand how people want to use your software than to see them using it in practice.
该操作还支持为什么没有选中它以进行进一步开发原因的知识。
This practice also supports knowledge about the reasons why it was not selected for development.
更好的措词选择，比如“擦除”，可能会奏效；但是想一想词语贫乏的技术支持人员解释该磁盘(从商店刚买的，还没有进行任何操作！)
A better choice of words, such as "Erase," might have helped; but just think of the poor technical support people explaining why this disk — fresh from the store, which I haven't put anything on!
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