印刷工说“每人有一份准确描述对方优点的复印本”。
The printer: Each has a copy printed with an exact account of the other' merits.
用试探性的语言描述问题，描述对方正在进行的行为——而不是你的结论。
Describe the problem using tentative language, then describe what the person is doing — not what you're concluding.
如果你还不知道对方的类型，最简单的方法就是倾听，他的言语中更多的是客观描述还是情感表达。
If you don't already know then the easiest way to find out is listen for whether they describe the world cognitively or affectively.
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