拉尔森·格林从客户支持开始，接听来电10个月。
Larson-Green started off in customer support, answering calls for 10 months.
微软企业副总裁茱丽•拉尔森·格林(Julie Larson - Green)曾在Office部门与斯诺·菲斯基共事。她说，这就是冲突的起源。
'That's where the conflicts started,' says Julie Larson-Green, a corporate vice President who worked in the Office group with Mr. Sinofsky.
这迫使Windows研发团队在Windows 7开发上一切从头再来，拉尔森·格林说，“我们不得不问自己，我们认为是真的每件事，仍然是真的吗？”
That forced the Windows development team to go back to the drawing board with Windows 7, says Larson-Green. "we had to ask ourselves, everything we know to be true, is it still true?"
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