多向下属提供反馈和认可。可以是简单地拍拍员工肩膀,或说声“干得不错”。
They should frequent ly provide employees feedback and recognition. It could be as simple as a pat on the back of the employee, or saying 'job well done. '
听到这里我狠狠地咬了咬牙,要是他们没用“伤害”这个词,我也许能做点什么,但是我没有着急或恼怒,而是慢声细语地说着话,一边再次靠近这个孩子。
If only they wouldn't use the word "hurt" I might be able to get somewhere. But I did not allow myself to be hurried or disturbed but speaking quietly and slowly I approached the child again.
绝不会再做毫无意义的心扉复苏,或听911报话员声嘶力竭地说请小点声,太太,我没听懂你说的话。
Never again the fruitless CPR, or the screaming 911 call with the operator saying Lower your voice, ma'am, I can't understand you.
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