如果我们知道一个老顾客会给不少小费,那么我们就要确保他得到良好的服务。
If we know a regular customer is a good tipper, then we make sure he gets good service.
请注意,当我们刚刚达到这个成熟级别时,一个流程所要求的所有交互很少是成熟的、良好公开的服务。
Note that it is rare for all of the interactions required by a process to be mature, well exposed services when we are only just reaching this level of maturity.
我认为我们一直在提供良好的服务。
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