Fourth, the degrees of the different dimensions of perceived justice in affectingrecovery satisfaction are different because of the high or low level of relationshipquality.
第四，感知公平的不同维度在影响补救满意的程度上，由于关系质量水平不同而存在差异。
参考来源 - 基于顾客关系视角的服务补救理论、模型与实证All hypotheses have been approved by data. Perceived quality, customer value and perceived equity have obvious influence on residential satisfaction.
五个研究假设全部通过假设性检验,感知质量、顾客价值、感知公平对居住满意影响显著。
参考来源 - 城市居民居住满意影响因素实证研究·2,447,543篇论文数据，部分数据来源于NoteExpress
本研究从前因和后果两个方面来构建价格感知公平的理论框架。
This research is constructed from two aspects: the antecedents of the perceived price fairness and the consequences of it.
研究发现感知公平的三个维度对顾客抱怨处理满意度均有直接的正向影响；
Results show that each of the three dimensions of perceived justice has a positive effect on the complaint satisfaction;
因子分析结果表明，感知公平包括结果公平、程序公平和交互公平三个维度。
The factor analysis shows that the perceived justice has three dimensions which are distributive justice, procedural justice and interactional justice.
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