这对于建立忠诚度来说至关重要，没有什么比曾体验过最佳服务的客户觉得失望更加糟糕的事情。

This is crucial for building loyalty, and there is nothing worse than letting a customer down after they have a good experience.

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这些要素都不是单独的个体，而是创造一个有吸引力的品牌体验，如果管理得当，这将创造出价值、影响力、以及建立忠诚度。

Taken together, these components are not separate entities, but the sum of the parts of creating an engaging brand experience, which if managed properly, creates value, influence, and builds loyalty.

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短期投资者要求从公司获得高额季度利润，这会阻碍公司投资长期研究或建立客户忠诚度。

Transient investors, who demand high quarterly profits from companies, can hinder a firm's efforts to invest in long-term research or to build up customer loyalty.

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