这些例子只是冰山一角，但它们展示了如何帮助客户更好地利用他们的材料，才能改变价值链和业务操作。

These examples are just the tip of the iceberg, but they demonstrate how helping customers get more use of their materials can transform value chains and operations.

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有时候，通过客户的管理链，跨过我们的执行者，并且回到我们这里时，问题已经升级了。

Sometimes the problem has already escalated up through the clients' management chain, across to our executives, and back down to us.

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但如果了解到一个更加高效的供应链能保证客户在需要的时候得到产品，从而提升销售业绩，他们就会十分感兴趣。

But if they understand that a more efficient supply chain helps make a product available when the customer wants it, thereby increasing sales commissions, they get interested.

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