客户经济就是以为客户创造价值为目标，以客户价值为主导进行资源配置，从而创造社会财富的经济形式。美国著名管理学家迈克尔·哈默的《企业制胜纲领》奠定了以客户经济为代表的新经济时代的理论基础。
正因如此，著名学者帕翠珊·B．希伯尔德(Patricia B．Seybold)在其新著中为我们预见了“客户经济”(Customer Economy)时代的来临(2001)，并提出了以客户经济为轴心的三大原则：客户主宰原则、关注客户关系原则及重视客户经验原则。
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Customer economy has affected real estate industry. The mode of real estate customer operation shall take the place of the mode of real estate product and service operation.
客户经济影响着房地产企业的经营，传统的以产品、服务为核心的经营模式将被以客户为核心的经营模式所取代。
参考来源 - 房地产客户经营理论与策略研究·2,447,543篇论文数据，部分数据来源于NoteExpress
经济学家杰森·墨菲认为，公司使用客户满意度评级是因为一个闪亮的星评反馈已经成为现代经济的核心竞争力来源。
Economist Jason Murphy says that companies use customer satisfaction ratings because a shining display of star feedback has become the nuclear power sources of the modern economy.
业务始终需要对客户需求、趋势、经济情况、法律法规和竞争进行适应。
Businesses always need to adopt to customer demands, trends, the economy, regulation and competition.
如果他们急剧减少持有，长期利率将会上涨，这会普遍伤害银行、银行客户和经济。
If they were rapidly to reduce their holdings, long-term interest rates would rise, which would hurt them, their customers and the economy at large.
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