国外已有一些关于消费者行为应用于客户细分方面的研究，如RFM细分模型、客户价值矩阵模型等。

There has been some research abroad on consumer behavior applied in the field of consumer segmentation, like RFM model, Customer Value Matrix (CVM) model, etc.

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在完成细分市场后，战略营销人员便可以开始针对消费者或针对某个特定客户精心设计。

After segmenting the market, a strategic marketer meticulously devises relationship strategies with those of the consumers or customers being aimed at.

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