... 客户管理预警系统 Client Relations Precaution System 客户管理研究方向 MBA major in Customs Management 客户管理洞察 Customer Management Insight ...
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它提供了管理与洞察到联络中心，使他们能够工作人员在适当水平，管理agent的性能和优化的客户服务。
And it provides management with insight into the contact center so they can staff at the appropriate levels, manage agent performance and optimize customer service.
另外，它使公司的管理和执行人员具有客户洞察力，因此可以作出全面的，基于数据的决策。
In addition, it enables companies to deploy customer insight to managers and executives so that they can make informed, data-driven decisions.
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