也许有位客人临时有事来不了，或者自己的宾客人数与伴侣有差距而让你烦恼，又或者现今有很多临时工，他们觉得邀请老板不合适。
Or maybe you are concerned about the gap in the number of guests you have compared to your partner. Or, there are many temp workers these days and they may be uncomfortable inviting the boss.
所有的客人喜好必须以标准的形式输入OPERA系统的宾客文档里。
All guest preference shall be input into OPERA guest profile in standard format.
完善VIP 客人客史档案， 收集宾客各类信息形成卷宗及电子文档， 便于下次接待时使用。
To consummate VIP guests history filrs, collect guests informations and record, so as to next reception.
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