“你们很悲伤地承受了痛苦，我感到非常抱歉……，我公开表达我们共同的羞愧和悔恨。”他说。
"You have suffered grievously and I am truly sorry... I openly express the shame and remorse that we all feel," he said.
他非常抱歉地说意向书要过几天才能递交，因为开发部主管和她的助理都因流感病休了。
He is extraordinarily apologetic that the letter will come several days later, explaining that the director of development and her assistant are both out with the flu.
“他非常地抱歉，”警官丹尼尔·谢安说。
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