传统的ACD均采用了固定路由策略的设计方式，使得用户在使用时不能自主添加新的策略。

The traditional ACD all adopt the design method of fixed route strategy and made user cant add new route strategy while they are using.

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例如，一位客户在数据失败时将一个任务路由到管理员，请求管理员检查固定宽度的数据提要，以便找到错误的字符，修复或删除它们。

For example, one customer routes a task to an administrator to look at fixed-width data feeds when the data fails so that they can find the errant characters and fix or delete them.

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Message Chunking Router将消息按固定长度分解成多个部分，并将它们路由到同一个端点。

The Message Chunking Router splits a single message into a number of fixed-length messages that will all be routed to the same endpoint.

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