通常情况下，你只能使用网站的回复管理功能去发布回复。
Usually you can only use a website's management response function to publish a reply.
Yelp和Qype这些评论网站有回复管理功能，这是参与到和客人的交流中的好机会
Review sites such as TripAdvisor, Yelp, and Qype allow management responses, and this is a good chance to participate in the conversation.
客户服务、日程管理和自动回复只是几种可能。
Customer service, schedule management and autoresponders are just a few possibilities.
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