回复客户询问的时间、回复技巧、跟进技巧等等都是很重要的。
Asked the customer reply time Replies skills, and so on follow-up skills are very important.
比如有人发邮件告诉我这篇Blog涉及到的小技巧,我回复说谢谢他的邮件地址就会出现在我的通讯录里。
For example, if somebody sends me a tip for this blog and I reply to thank him, my contact list includes that person.
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