问题管理的第二个部分是使用特定的问题解决技巧。
The second component of issues management is applying specific problem-solving techniques.
灵活运用索菲特问题解决技巧和大使授权，为客人带来“精彩绝伦”的入住体验。
Bring in "Be Magnifique" experience to the guest through flexible apply of Sofitel Problem Solution skills and Ambassador Empowerment.
虽然如此，问题解决过程和问题解决技巧会使你确定哪些选择是可用的，以便让你至少了解到后果是什么。
Still, your issues resolution process and your problem-solving techniques will allow you to determine what options are available so that you at least understand the repercussions.
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