呼叫接通率 percept of call completed ; Call completion rate
呼叫接通信号 [通信] call connected signal ; CCS ; signal call connected
呼叫接通分组 call connected packet ; Call Connected
忙时呼叫接通次数 BHCC
无应答呼叫接通 CCNR
呼叫接通补充业务 Call completion supplementary services
未接通呼叫 [通信] abandoned call
呼叫和来电接通 Call Control
电话呼叫和来电接通 Call Control
接通呼叫 completed call
专家发现，当呼叫者因电话延迟接通而变得沮丧时，他们的压力和血压水平就会升高到危险状态。
Experts found callers' stress levels and blood pressure rise dangerously high as they become frustrated with the delay in getting through.
通过对SC呼叫中心关键环节客户满意的理论研究和实证研究，系统地分析了各“约束点”并提出相应的策略，包括运营组织环节提高接通率的话务预测新方法和技能调整策略；
According to the study of the theory and empirical research, to the key section of SC call center, the author has systematic analysis of the"restraint point"and brings up the corresponding strategy.
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