例如,许多呼叫中心使用互联网语音技术,与高质量的电话线相比,能以更低成本运营国际长途电话业务。
Many call centres, for instance, use voice-over-internet technology so that international calls can be handled more cheaply than with high-quality voice lines.
如何提高呼叫中心的服务质量,降低运营成本,优化全局管理,最终赢得用户是各电信运营商急需解决的问题。
It was urgent problem would be solved by telecommunication carriers how to improve the quality of call center, reduce the cost of the applications, optimize the management and win the client.
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