呼叫中心又称为客户服务中心，它是CTI技术的一种典型应用。
Call Center is also called Customer Service Center, and it's a typical application of CTI (Computer telephony Integration) technology.
介绍了呼叫中心的一个具体应用——医院客户服务中心。
Then it introduces a concrete application — Hospital's customer service center.
目前国内随着呼叫中心行业规模的不断扩大和业务的日益丰富，客户服务中心座席人员也在不断增加。
The current domestic call center industry with the expansion and scale of business is becoming richer, customer service center seats are also on the rise.
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