能告诉我你的地址吗？如果我们找到了失物并打算寄还给你，最合适的地址是哪里？
If I could have your address—the best address to send you the property if we manage to locate it?
顺便问一下，能告诉我你是从哪里听说我们公司的吗？
By the way, could you tell us where you heard about our company?
培训用户精确地报告问题的一个简单的方法是询问他相应的问题，就像一名好的机械师或医生那样问：“你能否告诉我哪里痛？”
One simple method of training our users to accurately report problems is by asking them appropriate questions, just like a good car mechanic or doctor: “Can you show me where it hurts?”;
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