由于它们的主要目标是在协议过程中有效地指导从业者,并且减少审计失败,因此global CRM Process和剧本必须是完全可追溯且一致的。
Since their primary goal is to guide practitioners effectively during engagements and reduce audit failure, the Global CRM Process and playbooks must be entirely traceable and consistent.
这些场景剧本专注于关键的用户交互,总是专注于某个用户角色是如何使用产品完成他们的目标的。
These scenarios focus on the most significant user interactions, always maintaining attention on how a persona uses the product to achieve their goals.
通过探索情境场景剧本,你会找出来哪些功能需要集成在一起,从而提供给用户无缝且目标导向的体验。
By exploring context scenarios, you can get a good idea of what functions need to be integrated to provide a seamless, goal-directed experience.
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