前台：前台即商场店铺前端的营业销售活动总称（Front Table）,产品销售由主要由前台的售货员处理。
销售操作：前台销售、快餐销售、时价菜式设置、特别推介设置。
Sales: sales prospects, fast-food sales, price setting, set up special dishes.
除了培训前台销售员工使用这些或其他的销售技巧外，衡量个人和整个部门的销售业绩也是非常重要的。
In addition to training your front desk to utilize these and other sales techniques, it's also important to measure the results both individually and on a department-wide basis.
运用这些基本的销售技巧留住上门客，即使市场低迷，你的前台销售团队仍然可以不断提高你的市场占有率。
By employing the basic sales principles for capturing walk-ins, your front desk team can help your hotel maximize it's market share even in a down market.
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