如今，对“服务利润链理论”更为根本性的挑战正在酝酿之中。

Now more fundamental challenges to the "service profit chain theory" are brewing.

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第五部分提出该模型对所有餐饮企业的服务利润链管理的指导意义。

The fifth part puts forward that the model mentioned above is significant to guide the management.

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借鉴服务利润链模型，结合我国卫生事业的公益性质，提出医院服务效益链。

Based on the service-chain model, the paper proposes a new model of the hospital service-benefit chain.

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