即组织的某种行为遭到公众的非议、进而产生争论和冲突，最后导致公共政策的拟定或修正，以规范组织的行为。
我们认为，把这些关于我们未来走向的讨论和抉择提升到公共议题的层次，是极为重要的。
The irony is that many of these people don't even realize what they are doing. We think it is imperative that the discussion and the choice of our future direction should be public ones.
透过社会学想像力，人们可以将个人不安，聚焦体现成为明确的个人困扰；并将公众的冷漠，转变为参与公共议题。
Through the sociological imagination, the personal uneasiness of individuals is focused upon explicit troubles and the indifference of publics is transformed into involvement with public issues.
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