如果乘客有意延后或取消旅行计划，可获得全额退票，当中包括不可退费机票。
Passengers who wish to postpone or cancel their travel plans can obtain a refund, including for non refundable tickets.
同时，欲更改或取消机票的贵宾乘客，也可全额退票或选择以退还里数取代免费机票。
Our Enrich passengers will also receive fee waivers for any changes to their travel itinerary, as well as refunds of miles should they choose to cancel their redemption tickets.
如果客人在到达当天取消经担保的预定或客人未到，本店有权收取停留时间的全额费用。
The hotel reserves the right to charge a full cost of duration of stay if a guaranteed booking is cancelled on the day of arrival or in case of No-Show.
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