第二十一条信访工作机构发现来访人员中有精神病人的，应当通知精神病人所在地区、单位或者监护人将其接回。
Article 21 if the complaint reporting handling office discovers that a complainant is mentally ill, it shall advise his residential area, unit or guardian to take him back.
应用统一的信访工作流程和信访信息管理系统，是对传统工作方式和方法的一次改变，也是信访工作的一次重大变革。
Applying a universal lawsuit working flow and lawsuit management system is a change to the traditional working style and also a vital revolution to the lawsuit works.
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