最关键的要素是，建立相互信任的关系以及明确定义各个利益相关者的责任。
The most critical factors were development of trusting relationships and clear definitions of the responsibilities of each stakeholder.
相互信任。你无法强制信任和承诺。在团队的目标上达成一致是第一要素，团队成员彼此间建立信任。
Mutual accountability. You can't force trust and commitment. Agreeing on the team's goals is the first moment at which team members forge their accountability to one another.
在这个背景下，信任被认为是建立成功交换关系的关键要素。
In this background, trust is thought as a key variable for successful exchange relationships.
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