首先，你应该保持你的音量低，而且要排队。
First of all, you should keep your voice down and always queue.
接听电话时，注意发音清晰，保持适中的音量，放慢语速并清晰地将意思表达出来，这样对方就能很容易地听明白你的话。
Enunciate clearly, keep your voice volume moderate, and speak slowly and clearly when answering the phone, so your caller can understand you easily.
一定要调节你的语调和音量。在运用幽默的同时一定要保持对逝者和听众的尊敬。
Be sure to vary your tone of voice and vocal volume, and do use humor, but keep it respectful to the deceased and to the audience.
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