据他回忆，当他在1988年开始创业时，其中最令人头疼的问题之一是：工人的工作态度。他们随地吐痰，行为不雅。
One of his biggest problems when he started his business in 1988, he recalls, was the attitude of his workers: they spat on the floor and generally behaved in a disrespectful manner.
伏脱冷似乎懂得这种忸怩作态的心理：人总喜欢小小的抗拒一下，替以后的不正当行为找个开脱的理由，对自己的良心有个交代。
Vidocu seems to understand this: people always love psychological coy little resistance, for future misconduct to find a justification, one of their own conscience.
研究表明情绪倦怠的一个重要影响是不仅使其它相关领域产生情绪倦怠，还会波及到工作态度和行为。
The findings demonstrated a significant impact of emotional exhaustion not only on other sequential dimensions of burnout but also on work attitudes, and behaviors.
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