推出信息系统保证的概念，并认为，信息技术在企业绩效改进的作用。
Introduces information systems assurance concepts, and considers the role of information technology in the improvement of business performance.
内部业务过程的效率和协调组成了端到端的客户体验，这是企业绩效的一个方面，并且应该被度量和改进。
It is the efficiency and coordination of your internal business processes that compose end-to-end customer experience; this is an aspect of business performance and should be measured and improved.
该方案已被企业正式采纳，经过近一年的运行，企业绩效得到了明显的改进。
The programme has been formally adopted by enterprises, after nearly a year of operation, the business performance has been remarkably improved.
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