以写信的方式：请仔细思考！
16岁的蒂芙尼哈里斯被伯杰的故事深深打动，她说，如果她看到了不道义的罪恶行为，她会以发言和写信的方式参与进来与之斗争。
Moved by Berger's story and his message, Tiffany Harris, 16, said if she sees an injustice being committed, she will get involved by speaking up and writing letters.
消费者如果可能的话，应该亲自去投诉，但是如果他们不能到购买地点，以打电话或是写信的方式投诉也是可以受理的。
Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.
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